Frequently Asked Questions
You can count on
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appointments on those days if needed.
sign up for. We take special effort to find a caregiver or team that you feel comfortable
with, because we believe it makes all the difference. If you are not comfortable with your
caregiver, you may request a change.
clients around the clock, one-on-one in the comforts of home. Home health nurses can
come to the home as can hospice care. We work together with all medical professionals to
ensure you are receiving the care you deserve.
show up during their scheduled times, and they often leave their client stranded without
satisfied with your caregiver and our service. If you are not satisfied, we will make every
effort to rectify the situation as quickly as possible. Your satisfaction is our reputation.
We are available 24 hours a day and management is always available.
asking to work for us once again with tales from the other side. Many of our new caregivers
hear about us by word of mouth.
Social Security number and birth date. We screen in all states they have resided.
and responsibility for the employee. The client is responsible for payroll taxes, worker's compensation, liability, bonding, and instructing the caregiver. The client is vulnerable
for tax accountability as well as for lawsuits from an independently contracted caregiver.
If you hire an agency that has employees the agency takes all the employer responsibilities.
And good agencies will protect themselves, their clients, and their caregivers with workers compensation, criminal checks, solid reference checks, liability insurance and bonding.
often we recommend the direct approach by sharing (some of) your concerns and asking
your loved one to look over the services home care has to offer. (We can send you an
informational packet.) Interview our client consultant together with your loved one.
This enables them to be a part of the decision that affects them the most. It is wise to start
with minimal care to find the best solution while health permits. We have a 10-day or 2 week
minimum requirement for care. If your loved one does not feel they can utilize the help, transportation, light housekeeping, meal preparation, errand running then they can cancel.
Home care is the easiest option to change if it does not work for you. (You may have to start
with baby steps and hire a housekeeper first, if you have the luxury of time.)
convenience and you may interview them by phone. If you are pleased, you may set up
a consultation in your home, your loved one's home, hospital, or our office. At that time,
our consultant will explain in detail the services we have to offer.
involved to provide the proper paperwork and information required for reimbursement.
Still have questions? Contact or call us!
"Thank you so much for all the
care of my dad over the last year
and my mother before that."